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mtc touch reinforces its social media presence mtc touch reinforces its social media presence to further serve its customers
Providing swift and instant communication through Facebook, Twitter and YouTube.
Beirut, 18 November 2011: In line with its strategy to increase customer engagement, mtc touch, the leading mobile operator in Lebanon and Zain affiliate, has reinforced its presence on the major social media platforms, Facebook, Twitter and YouTube.
The strategy will bring the company even closer to its 1.8 million customers - the largest tranche of mobile telecom users in Lebanon - providing swift and instant communication channels; adding an interactive dimension to the mtc touch corporate website and highlighting the operator’s commitment to deliver the fastest possible customer service.
“With more than 1.5 million Lebanese communicating at some time or another via the social media, we have no choice but to reach out to them through these new and dynamic networks. In doing so we are demonstrating that mtc touch is truly at the forefront of modern communication,” said Nadim Khater, Chief Commercial Officer at mtc touch. “We want our customers to know that where they are, we are, either answering queries or providing updates on our latest news, products and services.”
Those wishing to follow and/or interact with mtc touch can visit the company’s official channels at the following addresses:
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Attachment: mtc touch social media A.pdf
