Your feedback counts the most. You can directly send it here, visit any of our service centers or contact our customer care.

Service Centers:

Headquarters Service Center
Beirut, Lebanon
Charles Helou Ave.
+961 3 792000

Monday to Friday: 8:00 am until 4:30 pm
Saturdays: 8:00 am until 12:00 pm

Summer (15/07 till 15/09) and Ramadan working hours:
Monday to Friday: 8:30 am until 3:00 pm 
Saturdays: 8:30 am until 12:00 pm

Regional Service Centers
Chtaura: Zahle Road, after Sea Sweet
Jounieh: Nehmen Center, after Casino du Liban (towards Beirut)
Sour: Opposite Istirahat Sour, next to Societe Generale Bank
Tripoli:  Mina Road, opposite Planete Cinema
Saida: East Boulevard after "Al Baba Sweets" Building

Monday to Friday: 8:00 am until 4:00 pm
Saturdays: 8:00 am until 12:00 pm

Summer (15/07 till 15/09) and Ramadan working hours:
Monday to Friday: 8:30 am until 3:00 pm
Saturdays: 8:30 am until 12:00 pm

Customer Care:

Call us on 111 anytime, Monday through Sunday from 8:00 am until 11:00 pm. Our Customer Care representatives are ready to help you.
Calling 111 or 03-800 111 from any mtc touch line is free of charge.
If you are abroad, you need to dial +961 3 800 111.